Video Training Tapes
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RESOLVING CONFLICTS IN THE WORKSHOP Growth and change can produce competition, contention, and conflict. Watch others demostrate professional techniques for smoothing office conflicts, and putting good business back in the forefront. DURATION : 37 Minutes |
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BE PREPARED TO LEAD Learn how to identify your own leadership style, how to capitalize on its strengths, and how to adapt your style to changing circumstances. Develop essential leadership skills and learn to avoid costly leadership errors. DURATION : 27 Minutes |
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GOAL SETTING... SETTING & ACHIEVING GOALS A step by step guide to setting goals. This video will enable participants to start planning their own personal and work goals. "Goal Setting" is an entertaining and thought provoking program that will encourge personal growth in the participants and, in turn, your organisation. DURATION : 20 Minutes |
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OOPS! TIME FOR SERVICE RECOVERY Why is this program so vital to your organisation? Because service involves human beings providing unique, intangible experiences to other human beings, it is inevitable that services breakdowns -disappointments and misunderstandings - will occur. But service breakdowns don't have to translate into lost customers and lost revenue. In fact, the healing process of service recovery can increase customer loyalty and sales! DURATION : 20 Minutes |
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THE POWER OF VISION All successful individuals & organisations have one thing in common: A positive vision of their future with power & depth. Joel A Barker, one of America's foremost visionaries, will show us why a positive vision of the future is essential for organisations & individuals who wish to shape their own future. This programme will help your organisation understand the power of its dreams, to strengthen & focus them, and to develop a vision that can dramatically improve your success. DURATION : 30 Minutes |
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BE PREPARED TO SELL Sales presentations require similar skills and preparation to other types of public speaking. You need to brainstorm, research, organize, practice, and use good presentation techniques: vivid language, voice modulation, eye movement, gestures, and pauses. The distinctive feature of sales presentation is its organization. Your goal is fixed. You want to close the sale. Each part of your presentation should be designed to take you one step closer to meeting the goal. DURATION : 23:30 Minutes |
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BE PREPARED TO SPEAK Public speaking in its most dramatic forms may be an art of limitless variation, but we can learn the basic skills need to make a clear, interesting, & persuasive presentation. The rewards are ample. Public speaking - no faster & surer path exists for influencing others, for building trust, for sharing ideas, for enlisting support, for gaining recognition & admiration, and for unifying and motivating group action. DURATION : 27 Minutes |
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