Welcome to WD Consulting & Training Services

My dear friends

How time flies.  It was just barely 10 years ago when I decided to embark into the human resource management development industry and last year, 2007, saw my organization celebrating it’s 11th anniversary.

Much have happened since then.  Our business has grown which is attributed to the immense support from you andnot forgetting the many friends I have made, was grarifying to say the least.  However, in line with my business expansion goal,  the See Hoy Chan Group and my company have embarked on a joint-venture in 2004 to develop and market a sales management software, the SALES TREKKER.  For interested parties, you may visit our website at http://www.trekker.com.my  I have since been appointed to the board of  directors of SHC Business Solutions Sdn Bhd.

In line with the government’s requirements, the undersigned is now a certified trainer by PSMB. Client companies who are contributors to PSMB will now be assured of their claims as one of the pre-requisites is that the trainers used, must be certified by the body.

As with regards to our training programmes, we are pleased to announce the following:

IMPROVED PROGRAMMES

• Customer Service
• Customer Retention

NEW PROGRAMMES

• Handling customer complaints
• Brand Management workshop
• Product Management
• Sun Tzu – Art of War [relating to sales and marketing]

All the abovenamed courses will be conducted by the undersigned.

Finally, I am sure you will notice that our website has undergone a new facelift which is to enable clients like you easy maneuvering through the site searching for the right kind of training programme.

Once again, many thanks for your kind support and look forward to the same in the months and years to come.

My personal regards,
BILLY ONG
Principal Consultant
WD Consulting and Training Services